How can I visit your International website?
Our International Site can be visited here.
What payment method can I use at checkout?
Currently, Borderfree supports Visa, MasterCard, PayPal, American Express, JCB, and China UnionPay, with additional payment options coming soon.
Where can I find more information about international shipping?
You can find out all about our international shipping via Borderfree here.
What products are right for me?
If you'd like one of our experts to make a recommendation tailored just for you, you can fill out our product recommendation forms here: findation. Simply enter the current foundation shade(s) you are using. The results will display your suitable colour matches. In addition, you can refine the results by brand name, making it even simpler!
If you're still not sure, you can always contact our customer service team at [email protected], or by phoning us on +61 3 9344 1671, 9am - 5pm Monday to Friday, 9am - 4pm Saturday, AEST.
What is your return policy?
You can view all the details of our return policy via Borderfree here.
I've made a mistake on my order - what can I do?
If you've noticed an error in your order, please contact our customer service team urgently at [email protected], or by phoning us on +61 3 9344 1671, 9am - 5pm Monday to Friday, 9am - 4pm Saturday, AEST.