Missed Delivery - NZ

Missed Delivery

DHL Standard:

A DHL calling card will be left at the premises.  Call the number listed on your calling card, you have the flexibility to:

1. Collect it in person.

2. Arrange a redelivery.

DHL Express:
DHL Express provides you with added flexibility through SMS/Email notifications.
Tailor Your Delivery: Receive notifications that allow you to customise your delivery preferences.

For more information on our International Express Shipping click here.

Ways to ensure you don't miss your delivery

Delivery to a Business Address:

If you're not home during the day and lack a safe place for your parcel, consider having it delivered to a business address. This ensures you won't miss your delivery.

Work Address Delivery Instructions:

If your parcel is headed to your workplace, include your business name and any specific delivery instructions (e.g., "Leave at Reception") to facilitate a smooth delivery process.

Express Delivery Benefits:

For express deliveries, expect the convenience of receiving a text and email. These notifications empower you to interact with your shipment, providing options to change the delivery address, release the signature requirement, or choose a preferred delivery date.

If you have any questions about your order please contact us.

Find more information on NZ Shipping here.