For a change of mind return, the product will need to be received back to us unused, unopened, and in resalable condition including original packaging and product seals unbroken. If your product ticks all of these boxes, please fill out our returns form online for our Returns Team to review - https://www.adorebeauty.com.au/returns.html
We’re happy to offer store credit, an exchange, or a refund for products purchased from us within 90 days. Please note, if you’re wanting to return your entire order for a refund, all gift with purchases and/or goodie bags will need to be returned back also.
Any products from the Menstrual Care and Sex category do not fall under our 90 day return policy for hygiene and safety reasons. We will not accept returns on these items for change of mind reasons, even if the item is unused. If your product is faulty, please fill out our returns form.