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Alexandra Raymond

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  • Can I pick up my order from your store?

    Unfortunately, Adore Beauty is an online store only, and as we do not have a shop front, you are unable to browse our products in person. Please visit www.adorebeauty.com.au to check out our great ...

  • How Do I Purchase a Gift Voucher?

    Online Gift Voucher: Purchasing a gift voucher with us is easy - if you're looking for a voucher your recipient can use online, please follow this link: https://www.prezzee.com.au/store/adore-beaut...

  • Offers & Promotions

    You can view our current promotions, gift with purchases and offers here.Please note that offers vary between our NZ and Australian website, so if you are looking for our New Zealand promotions, yo...

  • Unable To Locate Order

    Please see an estimated time frame of delivery here. Please check your dispatch date specified in the dispatch confirmation email. If one or more items from your order were out of stock at the time...

  • Discounts

    If you sign up to our mailing list, you will receive all our current promotions and discount codes via email. You can sign up to our mailing list via the pop-up on the front page of our site, or by...

  • I Haven't Received My Parcel

    Hey, first of all - we're sorry to hear that! Our parcels are delivered via Safe Drop, meaning that if Australia Post can find a safe place to leave your parcel at your property, they will. Sometim...

  • International Shipping

    We've officially launched our New Zealand website! You can visit here: www.adorebeauty.co.nz. Express Post is free over $50NZD and if you place your order before 4pm NZT, your order will be dispatc...

  • Finding Your Tracking Number

    Your tracking number can be located in your dispatch confirmation email, titled "Your Order is on it's Way!" There will be a direct link in this email to track your parcel via Australia Post. You w...

  • Allergic Reaction

    If you believe you have had an allergic reaction to a product you have purchased from us within the past 30 days, please send an email with a photo and description of the reaction to service@adoreb...

  • Change of Mind

    If your order has not yet been processed by the warehouse, we can amend this for you. Please contact us as soon as possible on (03) 9344 1671, you can also send us an SMS on +61 436 436 276 from 9a...