Zara Nichols
- Total activity 23
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 5
Articles
Recent activity by Zara Nichols Sort by recent activity-
Finding Your Tracking Number
Your tracking number can be located in your dispatch confirmation email, titled "Your Order is on its Way!" There will be a direct link in this email to track your parcel via Australia Post. You wi...
I Haven't Received My Parcel
Hey, first of all - we're sorry to hear that! Our parcels are delivered via Safe Drop, meaning that if Australia Post can find a safe place to leave your parcel at your property, they will. Sometim...
Makeup Artist Discount
Unfortunately, we don't currently offer any MUA discounts. However, you can view our current promotions here!
Unable To Locate Order
Please check your dispatch date specified in the dispatch confirmation email. If one or more items from your order were out of stock at the time your order was placed, your order may still be on ba...
Faulty / Incorrect / Damaged Product Return
If you have received an item that is damaged, faulty or incorrect, please CLICK HERE to submit a return request online. We will then endeavour to resolve this issue for you as soon as possible.
How to Return
90-DAY RETURNS POLICY We are happy to offer a store credit, exchange, or refund on an item you've purchased from us - simply contact us within 90 days of your order date. Please note, products fro...
Change of Mind
If your order has not yet been processed by the warehouse, we can amend this for you. Please contact us as soon as possible on (03) 9344 1671 between 9am - 5pm Monday - Friday, 9am - 4pm Saturday, ...
Allergic Reaction
If you believe you have had an allergic reaction to a product you've purchased from us within the past 30 days, please CLICK HERE and fill out our returns form with a photo and description of the r...