Zara Nichols
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Shipping Speeds
How long will my order take to arrive? Shipping Method Cost Delivery Time Australia Post Express eParcel Go People Toll Couriers Please FREE on orders over $50 1 - 3 busin...
Faulty / Incorrect / Damaged Product Return
If you have received an item that is damaged, faulty or incorrect, please CLICK HERE to submit a return request online. We will then endeavour to resolve this issue for you as soon as possible.
How Do I Purchase a Gift Voucher?
Online Gift Voucher: Purchasing a gift voucher with us is easy - if you're looking for a voucher your recipient can use online, please follow this link: https://www.adorebeauty.com.au/gift-cards.ht...
Finding Your Tracking Number
Your tracking number can be located in your dispatch confirmation email, titled "Your Order is on its Way!" There will be a direct link in this email to track your parcel via Australia Post. You wi...
Promotion / Discount Codes
We've made some recent changes with our discount codes! Our discount codes are now unique to each customer and appear as pop-ups on our site or are sent via email. Our staff members don't receiv...
My Promotion Code Didn't Work
If your promotion code isn’t applying correctly, please check the following: Promo Code Box Please ensure your discount code is entered into the correct box. (Which is our promotion code box loca...
Unable To Locate Order
Please check your dispatch date specified in the dispatch confirmation email. If one or more items from your order were out of stock at the time your order was placed, your order may still be on ba...
I Haven't Received My Parcel
Hey, first of all - we're sorry to hear that! Our parcels are delivered via Safe Drop, meaning that if Australia Post can find a safe place to leave your parcel at your property, they will. Sometim...