What is the Adore Beauty app?

The Adore Beauty app makes it easier to shop your favourite beauty products, discover new must-haves, and access your account wherever you are.

Think of it as your beauty bestie in your pocket, with personalised recommendations, exclusive offers, Beauty IQ content and easy access to your orders and rewards.

Where can I download the app?

The Adore Beauty app is available to download on:

• iPhone via the App Store.
• Android via Google Play.

What can I do in the app?

With the Adore Beauty app, you can:

• Shop your favourite skincare, makeup, haircare, fragrance and beauty products.
• Discover personalised product recommendations.
• Access exclusive app-only offers.
• Browse Beauty IQ articles, guides and expert advice.
• Manage your Adore Rewards account and track your Beauty Bank.
• View your orders and delivery tracking.
• Save products to your wishlist for later.

Do I need an account to use the app?

Yes, you’ll need an Adore Beauty account to use the app.

Once signed in, you’ll be able to access features including:

• Viewing and managing your orders.
• Tracking your deliveries.
• Accessing your Adore Rewards account and Beauty Bank.
• Saving your favourite products.
• Receiving personalised recommendations and offers.

I’m having issues with the app

If you're experiencing issues with the app, we recommend:

1. Checking that you have the latest version of the app installed.
2. Closing and reopening the app.
3. Restarting your device.
4. Checking your internet connection.

If you're still having trouble, please contact our Customer Service team and include:

• The device you're using.
• Your app version.
• A screenshot or description of the issue you're experiencing.

We'll be happy to help.