Can I choose my delivery method at checkout?

Yes — you can choose your preferred delivery method at checkout.

Available options will be shown based on your delivery address, order value, and eligibility for specific services.

Standard and Express shipping

You can select either Standard or Express shipping at checkout.

• If your order meets the free shipping threshold, your eligible shipping method will automatically be shown as free
• If your order is below the threshold, a delivery fee will apply based on the option you select

Express shipping may also be available for free if you meet the relevant order threshold or membership benefits.

Same-day delivery (Melbourne only)

Same-day delivery is available for eligible Melbourne postcodes.

To select same-day delivery:

• Your order must be placed before 4:00 pm AEST
• Your delivery address must be within the eligible same-day delivery area

If eligible, same-day delivery will appear as an option at checkout with the applicable fee.

Why don’t I see all delivery options?

Available delivery methods may vary depending on:

• Your delivery location
• The contents of your order (e.g. restricted items)
• Your order value and eligibility for free shipping thresholds

If an option isn’t visible at checkout, it is not available for your order details.

Need help?

If you’re unsure which delivery option to choose, you can refer to our Shipping & Delivery page or contact our Customer Service team for support.