Can I deliver to a Collection Point or Post Shop?

Yes — you can choose to have your order delivered to a Collection Point (Hubbed location) or Post Shop instead of your home or work address.

What is Collection Point delivery?

Collection Point delivery allows your parcel to be sent directly to a nearby participating Hubbed pickup location, including newsagencies, petrol stations, convenience stores, and more.

This is a convenient option if you prefer to collect your order at a time that suits you, or if you’re unable to receive deliveries at your home or workplace.

How does it work?

To use Collection Point delivery:

1. Select Collection Point delivery at checkout (if available for your order)
2. Enter your address as usual
3. Choose a nearby participating Collection Point from the available options
4. Your order will be delivered there for you to collect

Once your parcel arrives, you’ll be notified with collection instructions.

Important information

• Not all locations or orders are eligible for Collection Point delivery
• You will need to bring identification to collect your parcel (requirements may vary by location)
• If your parcel cannot be delivered successfully to a Collection Point, it may be redirected to a nearby depot or returned to sender
• Delivery timeframes are the same as Standard or Express shipping and apply after dispatch

Can I change my delivery to a Collection Point after ordering?

Unfortunately, we’re unable to change the delivery method once an order has been placed.